Terms and Conditions

Being an E-Florist Member you must agree to their terms and conditions for our services. Read here

Chambers Florists Terms and Conditions are written below...

Website Content

We have endeavoured to represent as closely as possible the products we offer using current photographic technology.  However, we cannot be held liable for printing errors.  In addition, due to the nature of the natural materials used in the manufacture of the majority of our products, some slight variations in actual goods may occur.

 

Customer Satisfaction, Guarantee and Returns Procedure

If you are not completely satisfied with the quality of any of our products please contact us immediately by telephone or email and we will happily provide you with a replacement.

Reaching Us

If you need to reach us, please email us on enquiries@chambersflorists.co.uk, alternatively,
you can call on 01522 524169
International +44 (0)1522 524169
or fax us on +44 (0)1522 522220

Alternatively you can write to us at
Chambers Florists, 45 Sincil Street, Lincoln,  Lincolnshire, LN5 7ET.
 

Currency and Payment


All prices are quoted in British Pounds (GBP). 
If you are placing an order from outside the UK, the total you will be charged will be converted into your local currency by your credit card company.  We have no control over the exchange rates credit card companies choose to apply. It is also important to note that the customer is responsible for paying any tax and duty applied to their purchase.  Payment may be made in pounds Sterling by Visa, Mastercard, JCB, Switch, Solo, Access, Delta and Visa Electron.

When ordering online our payment provider is PayPal. When buying online you do not need a PayPal account. You can pay via Credit Card or your PayPal account, with PayPal as our payment provider. We do not hold or have access to your card details for online payments. This is securely handled by PayPal incase of a refund.  Please see “other ways to order” below for further details.
 

Cookies

Our website places cookies on your computer or mobile device. This is standard practice for all websites.

Cookies are small data files, which allow us to collect information about your browsing and buying behaviour. The information they store is invaluable as it enables us to tailor our site and therefore ensure we deliver a high quality web experience. By using and browsing the Chambers Florist website, you are giving your consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the website.

Delivery

We deliver locally within an 8 mile radius of Lincoln (Delivery cost included on all internet orders). For delivery outside of this area you must select the addition Nationwide/Relay price.

We accept Visa, Mastercard, Switch, Delta, Access, JCB, Solo and Visa Electron.
For orders received by us by 11.00 am delivery can be made the same day. Otherwise please state preferred delivery date and time.

Peak floral deliveries - such as Valentines day, Mothers day and Christmas week, we recommend that all orders are placed two days in advance to ensure timely delivery.

For Mother's Day - a full delivery service is available.

Products

All Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a Product of equivalent value and quality without notice.

In the event that we are unable to supply the Products or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the intended delivery date.

We may deliver certain flower Products in bud to ensure longer life. Any other special Product information, for example, shelf life, shall be shown on our Website.

Some Products, flowers and plants may be harmful or poisonous, if you require further information before submitting an order please contact the Customer Services on: +44 (0) 1522 524169


Complaints/Comments

Should you have any cause for complaint or wish to pass on your comments you can e-mail us at enquiries@chambersflorists.co.uk or write to Alison Millar, Chambers Florists, 45 Sincil Street, Lincoln, Lincolnshire, LN5 7ET.  You could always telephone us on +44 (0) 1522 524169.  We will endeavour to reply to your complaint within one working day and inform you of what action will be taken. 

 
All prices are correct at time of going to print, but may be subject to change. 

Other ways to order

By telephone +44 (0) 1522 524169, Call Monday – Saturday – 08:30 am to 5:00 pm.
Online: Via PayPal, although you do not need a PayPal account for this.
E-mail: enquiries@chambersflorists.co.uk
In person – why not visit our shop?  Chambers Florists, 45 Sincil Street, Lincoln, Lincolnshire, LN5 7ET.


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